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Frequently asked questions

Usually in less than 24 hours from the moment we arrange the visit with the landlord or the agency.
A full verification includes:
  • In-person visit and live video call from the flat
  • Up-to-date photographs and detailed videos
  • A check that the flat matches the listing
  • The real condition of the property and a review of the building
  • An honest, independent opinion
  • Information about the neighbourhood, distance to your faculty and nearby amenities
  • A complete report in under 24 h
Yes. All our verifications include a live video call from the flat, so you can see it in real time and ask whatever you like.
Of course. Verifying a second flat has a reduced cost of 17,50 €.
Yes. If you need a same-day visit, there is a supplement of +30 €.
Yes. With our personalised search we find options for you and send you a selection of the best available ones.
We take into account your budget, your faculty, your preferred area, whether you want a shared or a single flat, the atmosphere (quiet or international) and the commuting time.
Yes. We recommend the best area based on your faculty, your budget and your lifestyle, also weighing up safety, transport and nearby amenities.
Yes, in the Full Support package we contact landlords and handle the bookings for you.
Start (34,50 €) is the verification of one flat. Connect (64,50 €) adds flat comparison, best neighbourhood, contract review and support. Settle In (124,50 €) adds all the help for your arrival (NIE, town-hall registration, bank…). Full Support (224,50 €) is your complete personal assistant, with flat search, airport pick-up and accompaniment.
If you already have a flat, Start or Connect is enough. If you're still organising your arrival, Settle In or Full Support make everything easy. Connect is the most requested.
They are a guide and can be combined with additional services. Write to us and we'll prepare a tailored quote for you.
We explain it when you get in touch and agree on the method that's most convenient for you. We never ask you to send money to an unknown landlord before verifying the flat.
Yes. We guide you in the Settle In and Full Support packages, and we can even accompany you to the appointments (NIE accompaniment 45 €, Town Hall 35 €).
We guide you on health insurance and recommend trustworthy banks thanks to our partners. We also offer accompaniment to the bank (35 €).
Yes. It's included in the Full Support package or available as an additional service for 20 €.
We guide you on the SIM card, public transport, university enrolment, the cost of living and events for international students.
We assist you in Spanish, English, French and Portuguese.
You'll always talk to a real person, never a chatbot.
We reply quickly, usually the same day. The Connect package includes WhatsApp support for 30 days (2 months in the higher packages).
Via WhatsApp, by email at flatcheckgranada@gmail.com or on Instagram @flatcheckgranada.
No. We help any international student coming to Granada.
No. We are a trusted independent service for students. Our opinions are honest and don't depend on any landlord.
We work with banks, health insurers, phone companies, estate agencies, landlords, excursion companies, Spanish language schools, bike rental, gyms and local businesses to get you recommendations and perks.

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